To be considered for this position, please submit a resume for review.Ībilty to work virtually - This position is 100% work from homeĪ reliable laptop or desktop with at minimum an i3 (dual core) processor. Minimum of 2 day work week including Saturday night shift weekly. To discuss the situation further, please contact us at 1-877-63-COOKIE (87) or. If you want to avoid waking up in the middle of the night, you can try an insomnia cookie. These cookies can even be ordered with milk. Share innovative ideas to improve the overall guest and employee experience They are delivered within an hour of placing your order. Provide best-in-class customer service on every connection Work to find Creative Solutions to Customer Issues Handle Customer Service inbound phone callsĪssist our insomniacs with placing orders We are currently hiring for a variety of shifts and require at least one Saturday shift weekly. We are open 7 days a week, and our Call Centers hours of operation are 8:00AM to 6:30AM Eastern Time. Competitive Benefits and 401k for Full-Time Employees. Paid vacation time for Full-Time Employees.Full time and Part time positions available.Ability to work from the comfort of your home (based on performance). Our loyal customers are some of the best customers in the world, and we want to ensure that each and every interaction is interesting and amazing!Īwesome perks of joining the Insomnia family: This role will be responsible for helping customers place orders, communicating the status of existing orders and resolving customer service issues using creativity and the tools at your disposal. This position DOES NOT include Cold Calling. Insomnia Cookies is seeking customer service ninjas who enjoy engaging with insomniacs from across the country! At Insomnia Cookies, our loyal #insomniacs are at the center of everything we do, and we’re looking for guest ambassadors who will offer best in class customer service to support our growing fan base! We also serve and deliver ice cream at most of our locations. Today we have more than 179 locations and are still growing! Whether you're feeding a craving or a crowd, our offerings of cookies, brownies, cookie cakes and even cold milk have you covered. What makes us so great? We specialize in delivering warm, delicious cookies right to the doors of individuals and companies alike - What's not to love? To be considered for this position, please submit a resume for review.Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then student, Seth Berkowitz and we have been feeding the insatiable hunger of our fans ever since. We are currently hiring for a variety of shifts but do require at least one weekend night (Saturday night or Sunday night) per week. We are open 7 days a week, and our Call Centers hours of operation are 8:00AM to 6:30AM Eastern time. Reliability is critical! This is a part-time to full-time position. Our loyal customers are some of the best customers in the world, and we want to ensure that each and every interaction leaves our guests feeling great!Įnjoy these great perks: Potential to work from home As a member of our team, you will be responsible for helping customer place orders, check status of existing orders and resolve customer issues. We are an inbound customer service contact center, supporting our guests from 8:00am until 6:30am Eastern time. This position DOES NOT include cold calling or sales. You must possess exemplary customer service skills (be it call center, retail, or face to face), excellent computer skills, and be able to convey empathy to connect with our loyal insomniacs and use the tools you are empowered with to make any situation that comes your way right. We are looking for Customer Service Ninja’s who are interested in joining our family! If you're a team player with a passion for customer service you would be a great fit with our team. For real! Are you a customer service all-star seeking your next amazing opportunity? Looking to join a team of fun-loving insomniacs who enjoy talking about (and eating) cookies all day? If so, here's your shot! Today we have more than 168 locations and are still growing! Whether you're feeding a craving or a crowd, our offerings of cookies, brownies, cookie cakes and even cold milk have you covered. Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then student, Seth Berkowitz and we have been feeding the insatiable hunger of our fans ever since.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |